Dear Valued Customers,
We are closely monitoring the rapidly evolving spread of the Coronavirus Virus (COVID-19) and its impact on the communities we serve. We are following the guidance and recommendations of the World Health Organization and the Centers for Disease and our business is taking actions to do our part to help mitigate the spread.
Here are some the actions we are taking:
- We have enhanced the techniques used to clean our vehicles after each repair. Our employees are paying special attention to interior and exterior customer touch points such as seats, steering wheels, door handles, and other hard surfaces.
- We are cleaning our facilities frequently with sanitizing products.
- We are taking precautions to ensure the welfare of our employees. This includes instructing employees who feel ill to stay home and consult their healthcare providers, as well as, instructing all employees to be vigilant about frequent and proper hand washing.
- If you feel sick, please visit our Collision Centers at a future date, stay home and seek advice from your health care provider.
During this challenging time, many people understandably have concerns about their public interactions. If you have a planned collision repair, or estimate appointment, we look forward to seeing you and want to assure you that we are doing everything we can to promote a safe and healthy experience while you are at our facilities.
If you are in need of a collision estimate, we encourage you to submit photos of the damage, VIN number safely from your home. Once the information is received, one of our certified estimators will send you an estimate to repair the damage. If you decide to go forward with the repair, we are offering complimentary pick up and drop off of your vehicle so you do not have to leave your home, as we want to take care of you and your vehicle.
We truly appreciate the trust that you place in our team and your continued support.
Luis Gonzalez, President
LG Auto Body