Repair Process in Silver Spring, MD

The Steps to Superior Service

High-quality service comes from a well developed planning and repair process from technicians with superior expertise.

Give us a call (301) 589-5000 or click below for a Quote.

Your safety is our priority and that’s why LG Auto Body guarantees every repair for as long as you own the vehicle.

Assessment and Estimate of Damage with Repair Plan

The damage to your vehicle will be thoroughly assessed and an estimate drawn up for costs. The assessor will then blueprint the repair process.


Approval Requested

The estimate and repair plan is sent to you and your insurance company (if an insurance claim is involved). We will go over the estimate with you and answer any questions you may have. Once approval is received from all parties we will start the repair process.


Teardown and Parts Ordered

Once we’ve received approval, we will start the repair process. This will involve disassembling and ordering the replacement parts needed to properly repair your vehicle back to manufacture standards.


Repair Structure and Body Damage

A careful and detailed inspection is made of the frame to ensure that any damage is found and repaired. The body is then repaired and replacement parts installed so that the alignment is accurate. This guarantees the safety components are returned to factory specifications.
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When all repairs have been completed, your vehicle will be refinished with the highest quality automotive paint, PPG Envirobase High Performance coatings. A color match will be made and techniques used to ensure an accurate and durable finish.
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After the paint is thoroughly dry, your vehicle is fully reassembled with repaired and replacement parts.


Sublet Additional Repairs

If any additional work is required, your vehicle is sent to a dealership or other vendor for the repairs to be completed.


Quality Control and Detailing

A thorough inspection is made by Luis to ensure repairs have been completed to our exacting standards. The structure is checked for alignment and systems are tested to ensure all are in correct working order. Your vehicle is then completely detailed so that it can be returned to you as if you were picking it up from the showroom for the first time.


Keys Are Handed Back

When we are absolutely sure your vehicle is ready, we will contact you to arrange pickup or delivery.

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Start an Estimate on collision repair services

Request a quote on Collision Repair Services from LG Auto Body today! Give us a call at (301) 589-5000 or fill out a form online.
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Customer Testimonials

I highly recommend LG Auto Body for their professionalism, quality of work and great customer service. I’ve been taking my convertible to LG for paint repair and custom add-ons since shortly after I bought it in 2012. The color on my car is a metallic and not easy to match, but Luis and his crew always get it right. They give accurate estimates, deliver on-time and are very careful of every detail.
Dennis B.
The LG folks are fantastic. They are ethical, extremely competent, courteous, helpful, and thorough. They did a wonderful job with my car, which was a complicated case, involving insurance companies, and getting the right parts, etc. Through it all Luis kept up informed about what was happening and what each step would entail. I highly recommend this local business.
Anna W.
LG Auto Body did a great job with our car’s repairs. Luis was from the start, knowledgeable and clear about what the work would include and the costs of different elements. They finished with work in the time estimated, and, this was the real kicker… they cleaned the car, inside and out, filled a low tire, and fixed our electronic key which had been on the fritz. What outstanding customer service!
Mary V.

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